It has come to our attention that credit union members have received the fraudulent e-mails below, soliciting recipients for personal information including name, phone, e-mail and credit card information.

If you receive calls from members, please inform them NOT to share any personal information. We will never ask for any personal credit card or financial information via e-mail. We do not share our internal email lists with anyone, and have security in place to ensure that our internal databases are not being accessed. Neither CreditUnions.com nor its vendor partners are affiliated with this phishing scam.

If you have any questions, please don't hesitate to contact the CreditUnions.com team. Call 800-446-7453 

SAMPLE of EMAIL:

Credit Unions.com

CreditUnions.com Inc, OnlineŽ Services - Security Notice

You have received this email because you or someone had used your account from different locations or you or someone failed to login for several times. For security purposes we are required to open an investigation into this matter and lock your account.

In order to unlock your online account, we require that you confirm some of your online account details. To help speed up this process, please access our website following the link bellow. This way we can complete the verification of your CreditUnions.com Account and have your account unlocked.

https://www.creditunions.com/home/main/LogIn.aspx?chnl=HP&goto=/

Please Note: If we do no receive the appropriate account verification within the next 48 hours, your account will remain locked and then suspended. The purpose of this verification is to ensure that your account has not been fraudulently used and to combat the fraud from our community.

We appreciate your support and understanding and thank you for your prompt attention to this matter.


 

New Phishing Scam
8-11-06

-----Original Message-----
From: NCUA Account Review Department [mailto:review@ncua.gov]
Sent: Friday, August 11, 2006 7:06 AM
Subject: Dear FCU/CU account holder !

Account Info Verification

 

Dear FCU/CU holder account,

 

As part of our security measures, we regularly screen activity in Federal Credit Unions (FCU/CU) network.
We recently noticed the following issue on your account: A recent review of your account determined that we require some additional information from you in order to provide you with secure service. Case ID Number: PP-065-617-349 For your protection, we have limited access to your account until additional security measures can be completed. We apologize for any inconvenience this may cause. Please log in to your FCU/CU account to restore your access as soon as possible.

You must click the link below and fill in the form on the following page to complete the verification process.

 



In accordance with NCUA User Agreement, your account access will remain limited until the issue has been resolved. Unfortunately, if access to your account remains limited for an extended period of time, it may result in further limitations or eventual account closure. We encourage you to log in to your FCU account as soon as possible to help avoid this. We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account.

We apologize for any inconvenience.

Sincerely, NCUA Account Review Department

 

 


 


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